Facebook helps users to contact

Facebook introduces a new feature that is in beta, allows users to communicate privately with with Pages. Is this the end of public complaints?

If you did you make contact with a brand page on Facebook, surely you understand the power of a complaint or Paragon advertising on public wall. But what happened if you wanted to call my husband in the privacy page to contact you? I think that Facebook is working on an answer just that question.

Privacy for users

Facebook has confirmed this week it was looking a new option will allow users to communicate privately with pages of social networking. Feature, apparently read Private Messages for Pages where users and owners of the pages to personal dialogue with each other information, so other users on the brand can not be witnessed.

Thus, a user who has encountered a problem or would like to clarify a certain matter with a top, would not have to write the appeal in public – sending a private message will not create “News” feed-General and would produce the effect that Facebook and of course my husband would want to produce pages. If users choose to praise a company through a detail – pages may lose the positive effect of involvement in the crowd and not be able to show their willingness to help the sight of all, as well as miss out on the advertising that appears feed user, who knows that he did Like brand specific or wrote him a certain.

Those pages will be able to choose whether they want to receive private messages or not. If you tolerate this – users can turn to them in private, even if they did not Like the page. It is important to note that the page owners can not initiate private conversations, unless users have commented or posted on their wall – or initiated the communication.

While it may seem that the world are afraid of losing the positive effect pages, it seems that in Israel the companies will be happy to open the option and use it as much as possible. Widely thought that some of the messages posted on their pages of service providers are actually negative and brand managers can now “force” users to share the story more privately and not with everyone.

Balance of Power

Last September, Facebook removed the option to update pages which my husband was able to send mass messages to all the people who made them Like. While that’s a good way for brand owners to talk with their clients, it seems that the users has never been an easy way to communicate privately with with the top – unless opened a special tab for so requesting them to send mail or request.

While the service is currently in its early beta stages and not yet known when released to the public, Facebook is indeed confirmed the news and tells you just check the new feature. It now seems that there is a positive step for users, but rather for that page – but had to wait and see how companies choose to implement it, if at all.

 

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7 Comments

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